How the Personal Qualities of the Mediator Impact the Process of Conflict Resolution

Author: Daniel Bowling,David Hoffman

Publisher: Jossey-Bass

ISBN: N.A

Category: Law

Page: 322

View: 3915

Bringing Peace Into the Room examines the personal qualities that make a mediator effective. The eminent authors of this volume go beyond traditional descriptions of academic training, theoretical orientation, and refinement of technique to confront issues related to personal temperament and the crucial psychological, intellectual and spiritual qualities of the mediation professional— qualities that are often the most potent elements of successful mediation. In this comprehensive resource, Daniel Bowling and David Hoffman bring together a stellar panel of practitioners, academics, teachers, and trainers in the field— Michele LeBaron, Kenneth Cloke, Robert Benjamin, Don Saposnek, Sara Cobb, Peter Adler, Jonathan Reitman, Lois Gold, Marvin Johnson, and others— ¾who share their personal experiences as mediators. Each contributor demonstrates that at the very heart of conflict resolution is the subtle interaction between the parties and the mediator's personal and authentic style.
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Author: Martin Engel

Publisher: Mohr Siebeck

ISBN: 9783161505560

Category: Law

Page: 325

View: 9869

English summary: Martin Engel studies collaborative law, a new method of alternative dispute resolution, which can be compared to mediation without a mediator. The author analyzes the procedure's basis with regard to negotiation theory as well as its legal background and develops a practicable framework for the application of collaborative law in Germany. German description: Collaborative Law ist eine neue Methode der Alternativen Streitbeilegung, die mit einer Mediation ohne Mediator vergleichbar ist. Martin Engel erforscht das verhandlungstheoretische Fundament dieses Verfahrens, untersucht dessen rechtliche Grundlagen und erschliesst einen praxistauglichen Rahmen fur die Anwendung von Collaborative Law im deutschen Rechtsraum. Nach einer grundlegenden Analyse der generellen Chancen und Grenzen aussergerichtlicher Konfliktlosungsverfahren widmet sich der Verfasser konkret den vertraglichen und verhandlungsdynamischen Idiomen des Collaborative-Law-Verfahrens. Aus der juristischen Perspektive nimmt er insbesondere das Vertragsrecht, das anwaltliche Berufsrecht und das Zivilprozessrecht in den Blick. Daraus entwickelt er schliesslich den Entwurf eines Verfahrensvertrags fur den Einsatz von Collaborative Law in Deutschland.
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How to Improvise Agreement in a Chaotic World

Author: Michael Wheeler

Publisher: Simon and Schuster

ISBN: 1451690444

Category: Business & Economics

Page: 320

View: 9630

A member of the world renowned Program on Negotiation at Harvard Law School introduces the powerful next-generation approach to negotiation. A member of the world-renowned Program on Negotiation at Harvard Law School introduces the powerful next-generation approach to negotiation. For many years, two approaches to negotiation have prevailed: the “win-win” method exemplified in Getting to Yes by Roger Fisher, William Ury, and Bruce Patton; and the hard-bargaining style of Herb Cohen’s You Can Negotiate Anything. Now award-winning Harvard Business School professor Michael Wheeler provides a dynamic alternative to one-size-fits-all strategies that don’t match real world realities. The Art of Negotiation shows how master negotia­tors thrive in the face of chaos and uncertainty. They don’t trap themselves with rigid plans. Instead they understand negotiation as a process of exploration that demands ongoing learning, adapting, and influencing. Their agility enables them to reach agreement when others would be stalemated. Michael Wheeler illuminates the improvisational nature of negotiation, drawing on his own research and his work with Program on Negotiation colleagues. He explains how the best practices of diplomats such as George J. Mitchell, dealmaker Bruce Wasserstein, and Hollywood producer Jerry Weintraub apply to everyday transactions like selling a house, buying a car, or landing a new contract. Wheeler also draws lessons on agility and creativity from fields like jazz, sports, theater, and even military science.
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Author: Cathy Cress

Publisher: Jones & Bartlett Publishers

ISBN: 0763790265

Category: Medical

Page: 524

View: 7310

A new and updated version of this best-selling resource! Jones and Bartlett Publisher's 2011 Nurse's Drug Handbook is the most up-to-date, practical, and easy-to-use nursing drug reference! It provides: Accurate, timely facts on hundreds of drugs from abacavir sulfate to Zyvox; Concise, consistently formatted drug entries organized alphabetically; No-nonsense writing style that speaks your language in terms you use everyday; Index of all generic, trade, and alternate drug names for quick reference. It has all the vital information you need at your fingertips: Chemical and therapeutic classes, FDA pregnancy risk category and controlled substance schedule; Indications and dosages, as well as route, onset, peak, and duration information; Incompatibilities, contraindications; interactions with drugs, food, and activities, and adverse reactions; Nursing considerations, including key patient-teaching points; Vital features include mechanism-of-action illustrations showing how drugs at the cellular, tissue, or organ levels and dosage adjustments help individualize care for elderly patients, patients with renal impairment, and others with special needs; Warnings and precautions that keep you informed and alert.
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Caring for Yourself While Serving Others

Author: Roger Heuser,Norman Shawchuck

Publisher: Abingdon Press

ISBN: 1426711395

Category: Religion

Page: 331

View: 8878

Classic guidance and advice on how to lead God's people, revised and updated for a new generation of leaders. "Heuser and Shawchuck have done an outstanding revision of their classic volume. Leading the Congregation. The pursuits of excellence and spirituality are woven into a beautiful and practical guide for faithful ministry. This volume belongs on the desk of every pastor and in the curriculum of every school of theology. The authors are as courageous in naming the cost, demands, and dangers of ministry as they are faithful in making plain the abundant resources available to enable and enhance effective ministry in our time. Leading the Congregation is a book for everyone seeking a practical guide to excellence and faithfulness in ministry."--- Bishop Rueben P. Job, author of Three Simple Rules: A Wesleyan Way of Living "Leading the Congregation is an excellent resource for those looking for authenticity and wholeness in leadership. Congregations desperately need the type of leader this book defines, that is, a Christ-centered leader whose sacrificial service provides the welcoming of the soul and the weaving of community in a wounded world."--- Dr. Jesse Miranda, President of the Miranda Center and CEO of the National Hispanic Christian Leadership Conference (NHCLC) "Leading the Congregation is a captivating analysis of the life issues of a spiritual Christian leader and the congregation she or he serves. I relish the insights of the authors from spiritual formation, psychology, organization, and leadership analysis. It is a real help to the busily involved Christian leader so that one can understand the reality one is immersed in. It is an extremely welcome book."---Elder Oscar Owens Jr., Christian Education Director of West Angeles Church of God in Christ "Young leaders, you will not just love this book; you will get it! Heuser and Shawchuck thoughtfully address perhaps the most challenging aspect of leading in the church today: the `with others' part."---Chip Espinoza, coauthor of Managing the Millennials
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Seven Dilemmas at the Core of Disputes

Author: Bernard Mayer

Publisher: John Wiley & Sons

ISBN: 1118852958

Category: Business & Economics

Page: 336

View: 2860

Find the roadmap to the heart of the conflict The Conflict Paradox is a guide to taking conflict to a more productive place. Written by one of the founders of the professional conflict management field and co-published with the American Bar Association, this book outlines seven major dilemmas that conflict practitioners face every day. Readers will find expert guidance toward getting to the heart of the conflict and will be challenged to adopt a new way to think about the choices disputants face,. They will also be offered practical tools and techniques for more successful intervention. Using stories, experiences, and reflective exercises to bring these concepts to life, the author provides actionable advice for overcoming roadblocks to effective conflict work. Disputants and interveners alike are often stymied by what appear to be unacceptable alternatives,. The Conflict Paradox offers a new way of understanding and working with these so that they become not obstacles but opportunities for helping people move through conflict successfully.. Examine the contradictions at the center of almost all conflicts Learn how to bring competition and cooperation, avoidance and engagement, optimism and realism together to make for more power conflict intervention Deal effectively with the tensions between emotions, and logic, principles and compromise, neutrality and advocacy, community and autonomy Discover the tools and techniques that make conflicts less of a hurdle to overcome and more of an opportunity to pursue Conflict is everywhere, and conflict intervention skills are valuable far beyond the professional and legal realms. With insight and creativity, solutions are almost always possible. For conflict interveners and disputants looking for an effective and creative approach to understanding and working with conflict , The Conflict Paradox provides a powerful and important roadmap for conflict intervention.
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Transformations across Disciplines

Author: C. Carter

Publisher: Springer

ISBN: 0230107834

Category: Education

Page: 226

View: 6532

While featuring field-based examples in multiple disciplines, including political science, anthropology, communication, psychology, sociology, law and teacher training, this book presents real cases of conflict work. Explained are concepts underlying conflict transformation and strategies that have been adapted for use in professional practice.
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Author: Gerald Monk,John Winslade,Stacey Sinclair

Publisher: SAGE

ISBN: 1412916763

Category: Psychology

Page: 510

View: 5624

Offering a fresh theoretical perspective and packed with powerful strategies, New Horizons in Multicultural Counseling clarifies the complexity of culture in our increasingly globalized society. Counselors will find practice-based strategies to help them progress in their clinical practice and gain cultural competence.
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Author: William K. Roche,Paul Teague,Alexander J. S. Colvin

Publisher: OUP Oxford

ISBN: 019162456X

Category: Business & Economics

Page: 750

View: 3462

New ways of managing conflict are increasingly important features of work and employment in organizations. In the book the world's leading scholars in the field examine a range of innovative alternative dispute resolution (ADR) practices, drawing on international research and scholarship and covering both case studies of major exemplars and developments in countries in different parts of the global economy. Developments in the management of individual and collective conflict at work are addressed, as are innovations in both unionized and non-union organizations and in the private and public sectors. New practices for managing conflict in organizations are set in the context of trends in workplace conflict and perspectives on how conflict should be understood and addressed. Part 1 examines the changing context of conflict management by addressing the main frameworks for understanding conflict management, the trend in conflict at work, developments in employment rights, and the influence of HRM on conflict management. Part 2 covers the main approaches to conflict management in organizations, addressing both conventional and alternative approaches to conflict resolution. Conventional grievance handling and third-party processes in conflict resolution are examined as well as the main ADR practices, including conflict management in non-union firms, the role of the organizational ombudsman, mediation, interest-based bargaining, line and supervisory management, and the concept of conflict management systems. Part 3 presents case studies of exemplars and innovators in the field, covering mediation in the US postal service, interest-based bargaining at Kaiser-Permanente, 'med-arb' in the New Zealand Police, and judicial mediation in UK employment tribunals. Part 4 covers international developments in conflict management in Germany, Japan, The United States, Australia, New Zealand, the United Kingdom and China. This Handbook gives a comprehensive overview of this growing field, which has seen an huge increase in programmes of study in university business and law schools and in executive education programmes.
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Reflections on Theory and Practice

Author: Marian Roberts

Publisher: Jessica Kingsley Publishers

ISBN: 9781846425981

Category: Law

Page: 256

View: 8093

"While there is no shortage of how-to books for mediators, works focusing on the voice of the mediator are rare. This book aims to fill that void by highlighting the perspectives of 16 mediators on a variety of topics, ranging from what motivates them to their different mediation styles and approaches." -Dispute Resolution Journal `I recommend this book to all mediators in whichever discipline they practise and with it the implicit challenge - to know and develop our craft.' -Resolution Newsletter, and www.resolution.org.uk The modern emergence of mediation represents the new and evolving application of an ancient and universal approach to settling quarrels. Mediation is now an established method of dispute resolution across a wide range of professional, workplace and social situations including the family, community, commercial, organisational, employment, environmental and international arenas. It is increasingly being applied to new legal, care and health sectors such as child abduction, child protection, housing and medical negligence. This book draws uniquely on the concrete knowledge and practice experience of leading mediators, working in a variety of fields, to inform contemporary debates and challenges. These practitioners reflect on the excitement, complexity, difficulty and satisfaction of their work as well as on the differences and commonalities within and across diverse fields of mediation practice. The book explores individual qualities and approaches, styles and models of practice, institutional frameworks and personal ideologies. Developing the Craft of Mediation is an essential aid for any mediator, and for other professionals wanting to enhance their understanding of the theory and practice of mediation.
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Author: N.A

Publisher: Maklu

ISBN: 9046605647

Category:

Page: 168

View: 9391

Dit boek behandelt de vraag wat een mediator nu eigenlijk tot een goede mediator maakt. Welke kwaliteiten moet hij hebben; gaat het naast 'boekjes-kennis' ook om praktische houdingen, inhoudelijke ervaringen, en professionele kenmerken die niet gevat worden door bovengenoemde operationaliseringen? Wat is eigenlijk de 'identiteit' van een goede mediator? Welke eigenschappen bezit hij als professional en als persoon? Kunnen we die aanwijzen, kunnen we die leren, en hoe dan? Hoe stelt hij zich op ten aanzien van ethische vraagstukken en dilemma's? Wat is de 'ethos' van het beroep en de beroepsbeoefenaar? Kunnen we daar, behalve onder verwijzing naar 'codes of conduct' nog meer over zeggen? Welke ethische dilemma's spelen een rol en hoe gaat de mediator daar mee om?
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Author: Roger Fisher,Daniel Shapiro

Publisher: Campus Verlag

ISBN: 3593441233

Category: Business & Economics

Page: 304

View: 6000

Verhandeln? Bitte mit Gefühl! Noch immer herrscht der weitverbreitete Irrglaube, Verhandlungen müssten möglichst rational geführt, Emotionen weitestgehend ausgeklammert werden. Roger Fisher (Mitautor des Bestsellers "Das Harvard-Konzept") und Daniel Shapiro (Autor von "Verhandeln. Die neue Erfolgsmethode aus Harvard") zeigen, dass diese Herangehensweise nicht nur impraktikabel, sondern auch wenig Erfolg versprechend ist. Denn der Mensch ist ein emotionales Wesen und egal ob Freude, Wut oder Angst: Gefühle sind fester Bestandteil unseres Denkens und Handelns, die auch in sachlichen Verhandlungen nicht abgeschaltet werden können. Fisher und Shapiro zeigen, dass sich Emotionen sogar positiv auf das Verhandlungsergebnis auswirken: Wer die Bedeutung und Anzeichen der wichtigsten emotionalen Grundbedürfnisse erkennt, kann sie gezielt aktivieren und ansprechen und dadurch den Verhandlungsverlauf positiv beeinflussen.
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Being a Weekly Collection of Articles Printed in the Pall Mall Gazette from Day to Day, with a Summary of News

Author: N.A

Publisher: N.A

ISBN: N.A

Category:

Page: N.A

View: 985

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Die unschlagbare Methode für beste Verhandlungsergebnisse - Erweitert und neu übersetzt

Author: Roger Fisher,William Ury,Bruce Patton

Publisher: DVA

ISBN: 3641234441

Category: Business & Economics

Page: 336

View: 1171

Erweitert und neu übersetzt: mit aktuellen Verhandlungsbeispielen aus dem deutschsprachigen Raum Seit 35 Jahren ist »Das Harvard-Konzept« weltweit das Standardwerk zum Thema Verhandeln. Es hat uns gelehrt, nicht um Positionen zu feilschen, sondern sich auf Interessen zu konzentrieren und zwischen Menschen und Problemen stets zu trennen. So wird es möglich, dass Parteien zum beiderseitigen Vorteil verhandeln und Win-win-Situationen schaffen. Egal ob politische Konflikte, Vertrags- und Gehaltsverhandlungen oder Tarifgespräche – für alle Berufsgruppen hat das Harvard-Konzept die Art und Weise, wie wir verhandeln, Differenzen beilegen und Lösungen finden, für immer verändert. Der Klassiker ist um neue Fallstudien aus dem deutschsprachigen Raum erweitert und liegt jetzt erstmals gänzlich überarbeitet und in einer vollkommen neuen Übersetzung vor.
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Author: Gerald Hüther

Publisher: Vandenhoeck & Ruprecht

ISBN: 3647014648

Category: Psychology

Page: 139

View: 5745

In der modernen Hirnforschung wurden bahnbrechende Entdeckungen gemacht. Die sogenannte Plastizität des menschlichen Gehirns bedeutet, dass es lebenslang veränderbar, ausbaubar, anpassungsfähig ist. Sogar die Masse der Gehirnzellen ist, entgegengesetzt der früheren Auffassung der Wissenschaftler, nicht endgültig festgelegt, sondern kann im Verlauf des Lebens noch zunehmen. Nach den neuesten Erkenntnissen der Hirnforscher hat die Art und Weise der Nutzung des Gehirns einen entscheidenden Einfluss darauf, welche neuronalen Verschaltungen angelegt und stabilisiert oder auch destabilisiert werden. Die innere Struktur und Organisation des Gehirns passt sich also an seine konkrete Benutzung an. Wenn das Gehirn eines Menschen aber so wird, wie es gebraucht wird und bisher gebraucht wurde, dann stellt sich die Frage, wie wir eigentlich mit unserem Gehirn umgehen müssten, damit es zur vollen Entfaltung der in ihm angelegten Möglichkeiten kommen kann. In einer leicht lesbaren, bildreichen Sprache geht der Neurobiologe Gerald Hüther diesem Fragenkomplex nach und gelangt zu Erkenntnissen, die unser gegenwärtiges Weltbild erschüttern und die uns zwingen, etwas zu übernehmen, was wir bisher allzu gern an andere Instanzen abgegeben haben: Verantwortung.
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Eine neue Geschichte der Menschheit

Author: Steven Pinker

Publisher: S. Fischer Verlag

ISBN: 310401616X

Category: History

Page: 1216

View: 7188

Die Geschichte der Menschheit – eine ewige Abfolge von Krieg, Genozid, Mord, Folter und Vergewaltigung. Und es wird immer schlimmer. Aber ist das richtig? In einem wahren Opus Magnum, einer groß angelegten Gesamtgeschichte unserer Zivilisation, untersucht der weltbekannte Evolutionspsychologe Steven Pinker die Entwicklung der Gewalt von der Urzeit bis heute und in allen ihren individuellen und kollektiven Formen, vom Verprügeln der Ehefrau bis zum geplanten Völkermord. Unter Rückgriff auf eine Fülle von wissenschaftlichen Belegen aus den unterschiedlichsten Disziplinen beweist er zunächst, dass die Gewalt im Laufe der Geschichte stetig abgenommen hat und wir heute in der friedlichsten Epoche der Menschheit leben. Diese verblüffende Tatsache verlangt nach einer Erklärung: Pinker schält in seiner Analyse sechs Entwicklungen heraus, die diesen Trend begünstigt haben, untersucht die Psychologie der Gewalt auf fünf innere Dämonen, die Gewaltausübung begünstigen, benennt vier Eigenschaften des Menschen, die den inneren Dämonen entgegenarbeiten und isoliert schließlich fünf historische Kräfte, die uns heute in der friedlichsten Zeit seit jeher leben lassen. Pinkers Darstellung revolutioniert den Blick auf die Welt und uns Menschen. Und sie macht Hoffnung und Mut. »Pinkers Studie ist eine leidenschaftliche Antithese zum verbreiteten Kulturpessimismus und dem Gefühl des moralischen Untergangs der Moderne.« Der Spiegel »Steven Pinker ist ein Top-Autor und verdient all die Superlative, mit denen man ihn überhäuft« New York Times» Die Argumente von Steven Pinker haben Gewicht [...]. Die Chance, heute Opfer von Gewalt zu werden, ist viel geringer als zu jeder anderen Zeit. Das ist eine spannende Nachricht, die konträr zur öffentlichen Wahrnehmung ist." Deutschlandfunk »Steven Pinker ist ein intellektueller Rockstar« The Guardian »Der Evolutionspsychologe Steven Pinker gilt als wichtigster Intellektueller« Süddeutsche Zeitung »Verflucht überzeugend« Hamburger Abendblatt
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