How Technology Will Transform the Work of Human Experts

Author: Richard Susskind,Daniel Susskind

Publisher: Oxford University Press, USA

ISBN: 0198713398

Category: Business & Economics

Page: 256

View: 2701

This book predicts the decline of today's professions and introduces the people and systems that will replace them. In an internet-enhanced society, according to Richard Susskind and Daniel Susskind, we will neither need nor want doctors, teachers, accountants, architects, the clergy, consultants, lawyers, and many others, to work as they did in the 20th century. The Future of the Professions explains how increasingly capable technologies - from telepresence to artificial intelligence - will place the 'practical expertise' of the finest specialists at the fingertips of everyone, often at no or low cost and without face-to-face interaction. The authors challenge the 'grand bargain' - the arrangement that grants various monopolies to today's professionals. They argue that our current professions are antiquated, opaque and no longer affordable, and that the expertise of their best is enjoyed only by a few. In their place, they propose five new models for producing and distributing expertise in society. The book raises profound policy issues, not least about employment (they envisage a new generation of 'open-collared workers') and about control over online expertise (they warn of new 'gatekeepers') - in an era when machines become more capable than human beings at most tasks. Based on the authors' in-depth research of more than a dozen professions, and illustrated by numerous examples from each, this is the first book to assess and question the future of the professions in the 21st century.
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How Technology Will Transform the Work of Human Experts

Author: Richard Susskind,Daniel Susskind

Publisher: OUP Oxford

ISBN: 0191022411

Category: Business & Economics

Page: 256

View: 6989

This book predicts the decline of today's professions and describes the people and systems that will replace them. In an Internet society, according to Richard Susskind and Daniel Susskind, we will neither need nor want doctors, teachers, accountants, architects, the clergy, consultants, lawyers, and many others, to work as they did in the 20th century. The Future of the Professions explains how 'increasingly capable systems' - from telepresence to artificial intelligence - will bring fundamental change in the way that the 'practical expertise' of specialists is made available in society. The authors challenge the 'grand bargain' - the arrangement that grants various monopolies to today's professionals. They argue that our current professions are antiquated, opaque and no longer affordable, and that the expertise of the best is enjoyed only by a few. In their place, they propose six new models for producing and distributing expertise in society. The book raises important practical and moral questions. In an era when machines can out-perform human beings at most tasks, what are the prospects for employment, who should own and control online expertise, and what tasks should be reserved exclusively for people? Based on the authors' in-depth research of more than ten professions, and illustrated by numerous examples from each, this is the first book to assess and question the relevance of the professions in the 21st century.
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How Technology Will Transform the Work of Human Experts

Author: Richard Susskind,Daniel Susskind

Publisher: OUP Oxford

ISBN: 0191022403

Category: Business & Economics

Page: 256

View: 4150

This book predicts the decline of today's professions and describes the people and systems that will replace them. In an Internet society, according to Richard Susskind and Daniel Susskind, we will neither need nor want doctors, teachers, accountants, architects, the clergy, consultants, lawyers, and many others, to work as they did in the 20th century. The Future of the Professions explains how 'increasingly capable systems' - from telepresence to artificial intelligence - will bring fundamental change in the way that the 'practical expertise' of specialists is made available in society. The authors challenge the 'grand bargain' - the arrangement that grants various monopolies to today's professionals. They argue that our current professions are antiquated, opaque and no longer affordable, and that the expertise of the best is enjoyed only by a few. In their place, they propose six new models for producing and distributing expertise in society. The book raises important practical and moral questions. In an era when machines can out-perform human beings at most tasks, what are the prospects for employment, who should own and control online expertise, and what tasks should be reserved exclusively for people? Based on the authors' in-depth research of more than ten professions, and illustrated by numerous examples from each, this is the first book to assess and question the relevance of the professions in the 21st century.
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An Introduction to Your Future

Author: Richard Susskind

Publisher: Oxford University Press, USA

ISBN: 9780198796633

Category:

Page: 240

View: 7682

Tomorrow's Lawyers predicts that we are at the beginning of a period of fundamental transformation in law: a time in which we will see greater change than we have seen in the past two centuries. Where the future of the legal service will be a world of internet-based global businesses, online document production, commoditized service, legal process outsourcing, and web based simulation practice. Legal markets will be liberalized, with new jobs for lawyers and new employers too. This book is a definitive guide to this future - for young and aspiring lawyers, and for all who want to modernize our legal and justice systems. It introduces the new legal landscape and offers practical guidance for those who intend to build careers and businesses in law. Tomorrow's Lawyers is divided into three parts. The first is an updated restatement of Richard Susskind's views on the future of legal services, as laid out in his previous bestselling works, The Future of Law , Transforming the Law, and The End of Lawyers? . He identifies key drivers of change, such as the economic downturn, and considers how these will impact on the legal marketplace. In the second part, Susskind sketches out the new legal landscape as he predicts it, including the changing role of law firms, and in-house lawyers, with virtual hearings and online dispute resolution. The third part focuses on the prospects for aspiring lawyers, predicting what new jobs and new employers there will be, and equipping prospective lawyers with penetrating questions to put to their current and future employers. This new edition has been fully updated to include an introduction to online dispute resolution, Susskind's views on the debates surrounding artificial intelligence and its role in the legal world, a new analysis of new jobs available for lawyers, and a retrospective evaluation of The Future of Law , Susskind's prediction published in 1996 about the future of legal services. This is the essential introduction to the future of law for those who want to succeed in the rapidly changing legal landscape.
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Essays on Technology, Justice, and the Legal Marketplace

Author: Richard E. Susskind

Publisher: Oxford University Press on Demand

ISBN: 9780199264742

Category: Law

Page: 301

View: 8543

"In response to the current upsurge of interest in commercially exploiting expert systems in law, Part III re-presents Susskind's original research and development work in this area." "In the final part of the book, Susskind looks beyond legal practice to the justice system more generally, concentrating on the impact of IT on judges, the courts, and society."--BOOK JACKET.
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How Social Sensing Technology Will Transform Business and What It Tells Us about the Future of Work

Author: Ben Waber

Publisher: FT Press

ISBN: 0133158330

Category: Business & Economics

Page: 240

View: 9572

Discover powerful hidden social "levers" and networks within your company… then, use that knowledge to make slight "tweaks" that dramatically improve both business performance and employee fulfillment! In People Analytics, MIT Media Lab innovator Ben Waber shows how sensors and analytics can give you an unprecedented understanding of how your people work and collaborate, and actionable insights for building a more effective, productive, and positive organization. Through cutting-edge case studies, Waber shows how: Changing the way call center employees spent their breaks increased performance by 25% while significantly reducing stress Quantifying the failure of marketing and customer service to communicate led to a more cohesive and profitable organization Tweaking the balance of in-person and electronic communication can enhance the value of both Sensor data can help you discover who your internal experts really are Identifying employees involved in "creative" behaviors can help you promote innovation throughout your business Sensors and simulations can help you optimize your sick-day policies Measuring informal interactions can improve the chances that a merger, acquisition, or "mega-project" will succeed Drawing on his cutting-edge work at MIT and Harvard, Waber addresses crucial issues ranging from technology to privacy, revealing what will be possible in a few years, and what you can achieve right now. In bringing the power of analytics to organizational development, he offers immense new opportunities to everyone with responsibility for workplace performance.
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Living Together in a World Transformed by Tech

Author: Jamie Susskind

Publisher: Oxford University Press

ISBN: 0192559494

Category: Political Science

Page: 400

View: 1889

Future Politics confronts one of the most important questions of our time: how will digital technology transform politics and society? The great political debate of the last century was about how much of our collective life should be determined by the state and what should be left to the market and civil society. In the future, the question will be how far our lives should be directed and controlled by powerful digital systems - and on what terms? Jamie Susskind argues that rapid and relentless innovation in a range of technologies - from artificial intelligence to virtual reality - will transform the way we live together. Calling for a fundamental change in the way we think about politics, he describes a world in which certain technologies and platforms, and those who control them, come to hold great power over us. Some will gather data about our lives, causing us to avoid conduct perceived as shameful, sinful, or wrong. Others will filter our perception of the world, choosing what we know, shaping what we think, affecting how we feel, and guiding how we act. Still others will force us to behave certain ways, like self-driving cars that refuse to drive over the speed limit. Those who control these technologies - usually big tech firms and the state - will increasingly control us. They will set the limits of our liberty, decreeing what we may do and what is forbidden. Their algorithms will resolve vital questions of social justice, allocating social goods and sorting us into hierarchies of status and esteem. They will decide the future of democracy, causing it to flourish or decay. A groundbreaking work of political analysis, Future Politics challenges readers to rethink what it means to be free or equal, what it means to have power or property, what it means for a political system to be just or democratic, and proposes ways in which we can - and must - regain control.
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Technology and the Threat of Mass Unemployment

Author: Martin Ford

Publisher: Oneworld Publications

ISBN: 1780747500

Category: Business & Economics

Page: 320

View: 3909

Intelligent algorithms are already well on their way to making white collar jobs obsolete: travel agents, data-analysts, and paralegals are currently in the firing line. In the near future, doctors, taxi-drivers and ironically even computer programmers are poised to be replaced by 'robots'. Without a radical reassessment of our economic and political structures, we risk the very implosion of the capitalist economy itself. In Rise of the Robots, technology expert Martin Ford systematically outlines the achievements of artificial intelligence and uses a wealth of economic data to illustrate the terrifying societal implications. From health and education to finance and technology, his warning is start - all jobs that are on some level routine are like to eventually be automated, resulting in the death of traditional careers and a hollowed-out middle class. The robots are coming and we have to decide – now – whether the future will bring prosperity or catastrophe.
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Staying Strong in the Global Legal Market

Author: Jaap Bosman,Lisa Hakanson

Publisher: N.A

ISBN: 9781634258494

Category: Business & Economics

Page: 200

View: 2436

Death of a Law Firm argues that now, for the first time in history, law firms are at an existential crossroads. Taking the wrong direction might very well lead to collapse. Provocative and insightful, this book is a must-read not only for partners wishing to steer their firm clear of the abyss, but also for anyone working in the business of law--including associates and staff--or even for law students aspiring to a legal career.
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Robots, AI, and Automation

Author: Darrell M. West

Publisher: Brookings Institution Press

ISBN: 0815732945

Category: Political Science

Page: 175

View: 4355

Looking for ways to handle the transition to a digital economy Robots, artificial intelligence, and driverless cars are no longer things of the distant future. They are with us today and will become increasingly common in coming years, along with virtual reality and digital personal assistants. As these tools advance deeper into everyday use, they raise the question—how will they transform society, the economy, and politics? If companies need fewer workers due to automation and robotics, what happens to those who once held those jobs and don't have the skills for new jobs? And since many social benefits are delivered through jobs, how are people outside the workforce for a lengthy period of time going to earn a living and get health care and social benefits? Looking past today's headlines, political scientist and cultural observer Darrell M. West argues that society needs to rethink the concept of jobs, reconfigure the social contract, move toward a system of lifetime learning, and develop a new kind of politics that can deal with economic dislocations. With the U.S. governance system in shambles because of political polarization and hyper-partisanship, dealing creatively with the transition to a fully digital economy will vex political leaders and complicate the adoption of remedies that could ease the transition pain. It is imperative that we make major adjustments in how we think about work and the social contract in order to prevent society from spiraling out of control. This book presents a number of proposals to help people deal with the transition from an industrial to a digital economy. We must broaden the concept of employment to include volunteering and parenting and pay greater attention to the opportunities for leisure time. New forms of identity will be possible when the "job" no longer defines people's sense of personal meaning, and they engage in a broader range of activities. Workers will need help throughout their lifetimes to acquire new skills and develop new job capabilities. Political reforms will be necessary to reduce polarization and restore civility so there can be open and healthy debate about where responsibility lies for economic well-being. This book is an important contribution to a discussion about tomorrow—one that needs to take place today.
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The global changes that will affect every business and all our lives

Author: Patrick Dixon

Publisher: Profile Books

ISBN: 1782831819

Category: Business & Economics

Page: 507

View: 1488

From the man the Wall Street Journal describes as a 'global change guru', more than one hundred of the trends that touch every aspect of our lives. Patrick Dixon looks at how the future will be Fast, Urban, Tribal, Universal, Radical and Ethical - a future of boom and bust and great economic change as the emerging markets grow up; a future of great advances in medicine and also greater threats from viral epidemics; a future of political shocks and greater conflicts; a future in which people will strive for more privacy and businesses will change the way they relate to their staff and their customers; a future in which there will be driverless cars and solar power generated in the desert will power cities thousands of miles away. In short, with great perception and insight, Patrick Dixon highlights the risks that a future-proof business needs to be aware of, and what to prepare for if it is to prosper and survive in a world where customers and markets, politics and demographics, technology and skills, and opportunities and choices will be very different.
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Author: Alec Ross

Publisher: Simon and Schuster

ISBN: 1476753652

Category: Business & Economics

Page: 304

View: 6998

Leading innovation expert Alec Ross explains what's next for the world, mapping out the advances and stumbling blocks that will emerge in the next ten years—for businesses, governments, and the global community—and how we can navigate them. While Alec Ross was working as Hillary Clinton's Senior Advisor on Innovation, he traveled to forty-one countries. He visited some of the toughest places in the world—from refugee camps of Congo to Syrian war zones. From phone-charger stands in Rwanda to R&D labs in South Korea, Ross has seen what the future holds. Over the past two decades, the Internet has radically changed markets and businesses worldwide. InThe Industries of the Future, Ross shows us what's next, highlighting the best opportunities for progress and explaining why countries thrive or sputter. He examines the specific fields that will most shape our economic future over the next ten years, including cybercrime and cybersecurity, the commercialization of genomics, the next step for big data, and the coming impact of digital technology on money, payments, and markets. And in each of these realms, Ross addresses the toughest questions: How will we have to adapt to the changing nature of work? Is the prospect of cyberwar sparking the next arms race? How can the world's rising nations hope to match Silicon Valley in creating their own innovation hotspots? Ross blends storytelling and economic analysis to give a vivid and informed perspective on how sweeping global trends are affecting the ways we live, incorporating the insights of leaders ranging from the founders of Google and Twitter to defense experts like David Petraeus. The Industries of the Future takes the intimidating, complex topics that many of us know to be important and boils them down into clear, plain-spoken language. This is an essential work for understanding how the world works—now and tomorrow—and a must-read for businesspeople, in every sector, from every country.
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Why Humans Invented Law and How to Reinvent It for a Complex Global Economy

Author: Gillian Hadfield

Publisher: Oxford University Press

ISBN: 0199916527

Category: BUSINESS & ECONOMICS

Page: 408

View: 8023

"The law and legal methods on which we currently rely have failed to evolve along with technology. In Rules for a Flat World, Gillian Hadfield shows us that law provides critical infrastructure for the cooperation and collaboration on which economic growth is built. Recognizing the importance of this infrastructure, along with the insufficiencies of the current system, is the first step to building a legal environment that does more of what we need it to do and less of what we don't"--
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Reimagining Work in the Age of AI

Author: Paul R. Daugherty,H. James Wilson

Publisher: Harvard Business Press

ISBN: 1633693872

Category: Computers

Page: 264

View: 8248

AI is radically transforming business. Are you ready? Look around you. Artificial intelligence is no longer just a futuristic notion. It's here right now--in software that senses what we need, supply chains that "think" in real time, and robots that respond to changes in their environment. Twenty-first-century pioneer companies are already using AI to innovate and grow fast. The bottom line is this: Businesses that understand how to harness AI can surge ahead. Those that neglect it will fall behind. Which side are you on? In Human + Machine, Accenture leaders Paul R. Daugherty and H. James (Jim) Wilson show that the essence of the AI paradigm shift is the transformation of all business processes within an organization--whether related to breakthrough innovation, everyday customer service, or personal productivity habits. As humans and smart machines collaborate ever more closely, work processes become more fluid and adaptive, enabling companies to change them on the fly--or to completely reimagine them. AI is changing all the rules of how companies operate. Based on the authors' experience and research with 1,500 organizations, the book reveals how companies are using the new rules of AI to leap ahead on innovation and profitability, as well as what you can do to achieve similar results. It describes six entirely new types of hybrid human + machine roles that every company must develop, and it includes a "leader’s guide" with the five crucial principles required to become an AI-fueled business. Human + Machine provides the missing and much-needed management playbook for success in our new age of AI.
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Making Smarter Marketing Decisions

Author: Peter C. Verhoef,Edwin Kooge,Natasha Walk

Publisher: Routledge

ISBN: 1317561929

Category: Business & Economics

Page: 316

View: 7152

Our newly digital world is generating an almost unimaginable amount of data about all of us. Such a vast amount of data is useless without plans and strategies that are designed to cope with its size and complexity, and which enable organisations to leverage the information to create value. This book is a refreshingly practical, yet theoretically sound roadmap to leveraging big data and analytics. Creating Value with Big Data Analytics provides a nuanced view of big data development, arguing that big data in itself is not a revolution but an evolution of the increasing availability of data that has been observed in recent times. Building on the authors’ extensive academic and practical knowledge, this book aims to provide managers and analysts with strategic directions and practical analytical solutions on how to create value from existing and new big data. By tying data and analytics to specific goals and processes for implementation, this is a much-needed book that will be essential reading for students and specialists of data analytics, marketing research, and customer relationship management.
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A Guide to Creativity, Collaboration, and Innovation in Law

Author: American Bar Association,Michele DeStefano

Publisher: N.A

ISBN: 9781641051200

Category: Lawyers

Page: 296

View: 5843

This book is for anyone invested in the future of the legal profession, be it someone tasked with transforming their practice, someone looking to approach their work in a new way, someone looking for a fresh approach to client relations, or someone new to the field interested in a forecast of the world to come.
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Higher Education in the Age of Artificial Intelligence

Author: Joseph Aoun

Publisher: MIT Press

ISBN: 0262037289

Category: Education

Page: 187

View: 789

Fears of a robotic future -- Views from the C-suite : what employers want, in their own words -- A new learning model for the future -- The experiential difference -- Learning for life
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Rethinking the nature of legal services

Author: Richard Susskind OBE

Publisher: OUP Oxford

ISBN: 9780199593613

Category: Law

Page: 368

View: 711

This widely acclaimed legal bestseller has ignited an intense debate within the legal profession. It examines the effect of advances in IT upon legal practice, analysing anticipated developments in the next decade. It urges lawyers to consider the sustainability of their traditional role.
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Attract New Talent, Build Better Leaders, and Create a Competitive Organization

Author: Jacob Morgan

Publisher: John Wiley & Sons

ISBN: 1118877292

Category: Business & Economics

Page: 256

View: 1056

Throughout the history of business employees had to adapt to managers and managers had to adapt to organizations. In the future this is reversed with managers and organizations adapting to employees. This means that in order to succeed and thrive organizations must rethink and challenge everything they know about work. The demographics of employees are changing and so are employee expectations, values, attitudes, and styles of working. Conventional management models must be replaced with leadership approaches adapted to the future employee. Organizations must also rethink their traditional structure, how they empower employees, and what they need to do to remain competitive in a rapidly changing world. This is a book about how employees of the future will work, how managers will lead, and what organizations of the future will look like. The Future of Work will help you: Stay ahead of the competition Create better leaders Tap into the freelancer economy Attract and retain top talent Rethink management Structure effective teams Embrace flexible work environments Adapt to the changing workforce Build the organization of the future And more The book features uncommon examples and easy to understand concepts which will challenge and inspire you to work differently.
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Author: R. Donkin

Publisher: Palgrave Macmillan

ISBN: 9780230576384

Category: Business & Economics

Page: 272

View: 3325

The forces that are shaping the future of employment are examined in this new book. The author presents a cohesive argument for a fundamental change in attitudes to work, both from policymakers and employers if we are to create a healthier society capable of meeting the expectations and concerns of a developing economy.
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